🔒Privacy Policy

This policy covers the Pod Squad website (podsquadschool.com) and the Pod Squad app for iPhone and Android. It's written for the grown-ups who use them; the service is for parents and caregivers, not for children.

What we collect

• • Grown-ups: name, mobile number (your login), email (for trial reminders, receipts, and an occasional Pod Squad newsletter you can unsubscribe from in one tap), and, if you add it, your city or location for places near you.
• • Children: first name and birth month, so every plan fits their age. Anything else is optional and added by you: notes, interests, allergies and food reactions in Nourish, milestones, portfolio entries, and photos.
• • Optional faith preference: Off, Christian, or Jewish, to personalize your family's weekly content. It isn't shown to other families or used for advertising.
• • Squad activity: if you join a squad of families, the hosting sign-ups, posts, polls, and photos you share there.
• • Billing: handled by Stripe (or by Apple or Google if you subscribe in the app). We keep your subscription status and Stripe customer ID, never your card number.
• • The app: a push-notification token for your phone (if you allow notifications) and the device type.
• • Where you came from: on your first visit, the tags on the link you followed (for example an ad campaign name, or the click id an ad adds) and the page you landed on, kept in a first-party cookie for 60 days and saved with your account when you sign up.
• • Usage: privacy-friendly analytics (page views and performance) with no cross-site tracking cookies.

How we use it

To log you in (a one-time code by text), size each plan to your child, send the reminders you choose (email, text, or app notification), bill your membership, answer your questions, and learn which of our ads bring families in. We do not sell your information, and nothing about your children is ever used for advertising.

Who helps us run it

We use a small set of service providers, each bound to use your data only to provide their service to us:

• • Vercel: hosting, file storage, and privacy-friendly analytics (United States).
• • Twilio: login codes and text messages.
• • Resend: email, including the newsletter list (your name and email; deleting your account removes you from it).
• • Stripe: card payments. Apple and Google: app downloads, in-app purchases, and push notifications, delivered through Expo.
• • Anthropic: Claude, the AI behind Homie, our assistant. Homie writes your kids' daily notes and your family's weekly note, answers Ask Homie, drafts the lessons you ask our team for, and answers the messages you send us. It does this for your family only while Homie is on: families who joined on or after September 24, 2026 are asked first (in the app and on the website) and Homie stays off until they say yes; families who joined earlier signed up under this policy, which already named Anthropic, and can turn Homie off. Anyone can turn it on or off anytime, in Settings in the app or Preferences on the website. While Homie is on, Anthropic receives:
  • – your kids' first names, ages, and stages, and what you add about them: notes, interests, allergies and how serious they are, foods they avoid, and health notes like a care path;
  • – your family's goals, what you said is hard right now, your rhythm, and the holiday and faith calendars you picked;
  • – for the weekly note, also your family's name, your grown-ups' first names, what you logged lately, your open to-dos, and the hopes you wrote down for your kids;
  • – the questions you ask Homie, and the messages you send us, as you wrote them, with the name of the grown-up writing, your city, and your membership status so the answer fits;
  • – for a lesson you ask our team for, what you asked, as you wrote it, with your kids' ages, stages, what they love, and the foods your family avoids (not their names).

  Never your phone number, email address, street address, payment details, or photos, and we take phone numbers, email addresses, and street addresses out of your notes before they go. Anthropic may not use any of it to train its models, and deletes it after a short time (it keeps it longer only when the law or its safety rules require). What Homie writes back stays with your account: your weekly notes for three weeks, your kids' day notes until you turn Homie off or delete your account, and replies in your messages like any other message. In a squad, your kids are part of the squad's season plan and the lead's weekly pacing note only while your family has Homie on, and neither is written with Homie unless the lead's family has it on too. With Homie off, your notes come from the plan itself, Ask Homie shows the matching pages from the program, a person on our team answers your messages, and a person on our team writes the lessons you ask for. Either way, a person on our team reviews every requested lesson before it reaches you.

  Two more uses: when someone who isn't a member yet writes to us (the website form, a text, or an email), Homie may help answer, using what they wrote. And our team uses Claude to write a private morning summary for us of the day's support desk. For families with Homie on it can include the family's name, the words of messages waiting on a reply, and questions asked of Homie; families with Homie off appear in it only as counts.

• • Meta, when we run Facebook or Instagram ads: a measurement pixel on our marketing pages (never on sign-up, login, or anything inside your account), and, when a family starts a trial, a signup event with a scrambled (hashed) email address and the ad's click id. Never your phone number, and nothing about your children.

Text messages

We text the login codes you ask for, the reminders you turn on, our answers when you text us, and, only if you opt in, news and offers (up to 4 a month). Message frequency varies, and message and data rates may apply. Reply STOP to any text to opt out, or HELP for help; see our SMS Terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are never shared with any third party. Companies that help us run the service, like Twilio, which delivers our texts, use your number only to provide that service.

Who can see it

Your family's account is private to the grown-ups on it. If you join a squad, the families in it see your grown-ups' names on the roster and hosting board, the kids' first names and ages, and what you post or upload there. Families outside your squad see nothing about you. Our small team can see account details to run the service and help you.

Children's privacy (COPPA)

Pod Squad is directed to parents and caregivers, not to children, and we do not knowingly collect personal information directly from children under 13. Information about children is provided by a parent or legal guardian, who controls it and can edit or delete it at any time. Please only upload photos that you're comfortable sharing, and in a squad, that the other families are comfortable with too. If you believe a child has given us information directly, email support@podsquadschool.com and we will delete it.

Deleting your account

Delete your account any time from the Family page on the website or from Settings in the app. We erase your family's account right away: grown-ups, children's profiles, portfolio, photos, notes, progress, messages, the questions you asked Homie, and what Homie wrote for you, and we stop card billing. Our daily backups age out within 14 days. If you subscribed through the App Store or Google Play, cancel in your phone's subscription settings too. Stripe keeps its own payment records as tax and accounting rules require.

Cookies

A strictly necessary cookie keeps you logged in, and a short-lived one covers login. The first-visit cookie described above remembers where you came from for 60 days. When we run Meta ads, Meta's pixel sets its own cookie on our marketing pages. There are no advertising trackers inside your account, on sign-up, or on login.

Your choices

Update your family's details from the Family page, turn reminders and Homie on or off in Settings, delete photos you uploaded, cancel your membership, or delete your account. To get a copy of everything we hold about your family, or to ask us to leave your family out of ad measurement, email support@podsquadschool.com. Depending on where you live (for example California), you may have more rights, including to know, correct, and delete your information and to opt out of sharing for advertising; email us and we'll honor them.

Contact

Pod Squad · podsquadschool.com · support@podsquadschool.com